We at Rethink Rebels (“we,” “us,” or “our”) have created this Privacy Policy (this “Privacy Policy”) because we know that you care about how the information you provide to us is used and shared. This Privacy Policy applies to our information collection and uses practices in connection with: (i) our Website www.rethinkrebels.com (the “Website”) whose principal activities include communications and sustainability consultancy; and (ii) the information you provide to us offline, including, without limitation, via phone and email. Rethink Rebels is registered at the Netherlands Chamber of Commerce number 74295128 and whose registered address is Kapelhof 78, Zaandam, The Netherlands.

Description of Users and Acceptance of Terms

This Privacy Policy applies to visitors of our Website, who view only publicly available content (“Visitors”), and users who register with us (“Registered Users”) and wish to purchase a service or product through our Website. By visiting our Website, Visitors are agreeing to the terms of this Privacy Policy. Also by providing us offline information, you are also agreeing to the terms of this Privacy Policy.

Information we collect/receive and how we use this

We collect contact information from you in the following ways:

1) All information you voluntary provided and submitted to us. When you sign up to receive any of our newsletters, respond to a survey, register for a webinar/class, purchase any product or service, or sign up to become our affiliate partner. Such as name, address, e-mail address, social media information, phone number, and other information that you provide to us (such as information any questions, comments or feedback you leave on the site). The contact information is used to provide the requested product or service or to contact or inform you for purposes of direct marketing of our current and future products and services.

2) We collect information through your use of the Website, by the use of cookies, log files and other technologies. We collect contact and personal information regarding your computer hardware, software, and mobile device to access the Website. This information helps us to deliver better services, information, and tools you require. This includes: IP address of a device(s) used, Operating system and device type, Approximate location (e.g. Amsterdam), Referring Website addresses, Access times and dates, Browser type.

3) We collect information through Affiliate partners. If you land on our Website through an affiliate partner link and provide us contact information (e.g., to purchase a service or product or to request information) and of which you have given the third party permission to share information with us. Or any information that we have obtained from a public record or third parties such as Facebook and/or other third-party social media sites.

How do we use your personal information?

Our fundamental goal in collecting personal information from you is to: verify your identity, help us to improve the Website, improve our (new) campaigns and areas of interest, carry out requests made by you on the Website, investigate or settle inquiries or disputes, comply with any applicable law, court order, other judicial process, requirements of a regulator, protect the rights, property or safety of us or third parties, including other users of the Website, provide support and security for the Website and the functionality thereof, and use such information as otherwise required or permitted by law.

If you have agreed to us using your personal information, we will add you to our mailing list for purposes of campaign updates, promotional and marketing messages, news, information about our work, and other communications.

Like many businesses, we contract with other companies to perform certain business-related services. We may disclose your information, including personal information in some cases, to certain types of third-party companies, but only to the extent needed to enable them to provide such services, including, without limitation, technical assistance, order fulfillment, customer service, marketing assistance, payment processing, survey collection, promotional and marketing assistance, business operations, carry out the activity or request made by you on the Website, comply with any applicable law, court order, other judicial process, or the requirements of a regulator, enforce our agreements with you, protect the rights, property or safety of us or third parties, including other users of the Websites, perform investigative security analysis on the Website, or as otherwise required or permitted by law.

The types of the third party we share your personal information with are platform providers which allow us to deliver the functionality on the Website and to host and store your personal data. We rely on our Website development partner Xel Media to develop the Website and deliver the functionality. Xel Media acts as a data processor in relation to the collection and processing of your personal data and will only process such personal data as directed by us in accordance with data protection law.

We may also share your personal information with professional advisers or regulatory authorities: to enable them to process your personal information on our behalf in a manner consistent with this Privacy Notice; to comply with our legal obligations; to enforce our legal rights; or protect rights of third parties.

Your personal information may also be shared with prospective buyers if we go through a business transition such as a merger, acquisition by another company, or sale of all or a portion of our assets.

We will notify you from time to time when we have updated our Privacy Notice for purposes we wish to use your personal information.

We are using web beacons or ‘pixel tags’ on our Website. These web beacons and pixels tags help us to track receipt of an email to you, to count users that have visited a web page or opened an e-mail and collect other types of aggregate information. With this information, we can measure the effectiveness of our content and how visitors use our Website and it allows us to improve the Website. For example, which pages are most attractive to our visitors, and which part of our Website is most interesting for our visitors and what kind of information our visitors like to see.

Some of these web beacons or pixel tags placed on our Website are only used by us and other web beacons or pixel tags are used by our service providers in our favor to analyze how our Website is being used. The moment you click on an email that contains a web beacon, your contact information is then cross-referenced to the source of e-mail and its relevant web beacon or pixel tag information.

Accessing your consent

You can provide us with your consent at the time we collect your personal information following the provided instructions or by informing us by e-mail, post or phone using the contact details set out in this Privacy Notice.

Cookies we use

You should be aware that our Website uses certain cookies, pixels, beacons, log files and other technologies. You can read all about Cookies in our Cookie Policy, the cookies we use and how to manage and delete cookies.

Affiliate links and services

Please remember that when you use a link to go from our Website to another Website or you request a service from a third, affiliate party, this Privacy Notice no longer applies. Our Website contains links to third party Websites and services. This Privacy Notice applies entirely to personal information collected by us through our Website and functionality and does not apply to third party Websites/party service providers.

Information shared only inside EEA

We keep your personal information inside the EEA.

Confidentiality, security and keeping your personal information

We will not keep your personal information for longer than is necessary for our purposes. We do not keep it for a specific time or period. We will only keep personal information in relevance to our business and legal and regulatory obligations. If your personal information is no longer needed, we will delete this.

We apply to keep your personal information you provide us secure and we will take reasonable precautions to protect your personal information from loss, misuse or alteration. Our employees and data processors (i.e. those who process your personal information on our behalf, as listed above) who have access to your personal information are obliged to respect the confidentiality of the personal information of all users of the Website.

Accessing your information and other rights

The following rights you have regarding the personal information we keep:
Upon request to info@rethinkrebels.com, we will provide you with confirmation as to whether we are processing your personal information, and have the data communicated to you within a reasonable time. You have the right to correct, amend, restrict processing, or delete your personal information where it is inaccurate or has been processed in violation of this Privacy Policy. You also have the right to restrict processing (blocking your personal information), your right to data portability (in certain circumstances, to obtain personal information you’ve provided us with and to reuse it elsewhere or ask us to transfer this to a third party of your choice), your right to object (stop processing your personal information), your rights in relation to automated decision-making and profiling, your right to withdraw consent, your right to lodge a complaint with the supervisory authority. We may require payment of a non-excessive fee to defray our expenses in regard. Please allow us a reasonable time to respond to your inquiries and requests.

The information you share on public forums

We feature or may in the future feature public forums such as message boards or weblogs, webinars, classes, coaching calls, users comers, chat rooms, telephone conferences, and similar activities (collectively, ‘Public Forums’). You may voluntarily post and share information through such Public Forums. None of the information you provide us through the Public Forums or through the use of these features is protected by this Privacy Policy including any personal information. All such information is public information and may be viewed, collected, used, modified and/or disclosed for any purpose by us, any user of the Public Forum, and the public.

Changes to this Privacy Policy

From time to time we may make changes to this Privacy Policy. By accessing the Website and/or using our services after we make any such changes to this Privacy Policy, you are deemed to have accepted such changes. To ensure that you are always aware of how we use your personal information we will update this Privacy Notice from time to time to reflect any changes to our use of your personal information. We may also make changes as required to comply with changes in applicable law or regulatory requirements. We may notify you by e-mail of any significant changes. Please refer back to this Privacy Policy on a regular basis.

Contact us

Any questions about this Privacy Notice or if you want to exercise your rights, please contact us by sending an e-mail to info@rethinkrebels.com Telephone + 31 6 3015 2010 or write to Kapelhof 78, 1507 VC, Zaandam, The Netherlands.

Last update – 21 March 2019